On-Site Trip Charge
Will be charged at the rate of
$50.00 per hour of travel time, round trip. If expense of travel
exceeds reasonable driving time, Embroidery Technologies, LLC
will determine if airline travel would be a more economical and
faster means to site. In such cases customer assumes all
expenses incurred (i.e.. airline ticket, food, lodging, taxi,
parking, or rental car).
Replacement Parts
Ordered and Installed by a Technician
All parts are billed at retail
prices. Circuit boards are also billed at full retail, however
some require a core or exchange with the replacement. All boards
carry serial numbers for tracking purposes. All parts will be
examined at Embroidery Technologies, LLC for determination of
credit or returned to customer. A return authorization number
must be obtained before parts may be returned. All freight costs
remain the responsibility of the customer.
Parts Ordered and
Installed by Customer
Any parts ordered and installed
by a customer without the technician being on-site will be the
sole responsibility of the customer. Embroidery Technologies,
LLC will give phone support (859-572-9788) to install any part,
but will not give a warranty for the part itself when installed
by the customer.
Payment
Payment on services
and parts shall be made upon completion of work.
*Tajima, Brother, Happy,
Barudan and Melco are registered trademarks
